Frequently Asked Questions

Echo Heals is a telemedicine practice which provide same day acute illness visits, prescription refills, women's health, men's health, mental health, weight loss therapy, tobacco cessation, vitamin replacements and many more.
Yes. Our phone lines, website, and EMR are HIPAA compliant.
No, we currently accept cash pay visits.
Echo Heals provides general medical care, prescription refills, women's health, men's health, mental health, weight loss therapy, tobacco cessation, vitamin replacements and many more. Please review services tab at Echoheals.com for further details.
Patients can leave us a message through Echoheals.com chat section or patients can reach us at 972-807-3600.
Yes. Payment is required before seeing a provider. Echo heals staff member will guide you through the payment process after appointment is scheduled.
Patients are advised to keep following supplies handy: thermometer, blood pressure machine, height, and weight at the time of telemedicine appointment.
Patients are advised to inform provider the name of preferred pharmacy, and we will electronically send prescription to the pharmacy.
Patients will get a message through patient portal about their lab work.
Texas and New Mexico. We are launching soon in Florida.
We treat patients 18 years and above.